Frequently Asked Questions


We are happy to provide clarifications throughout the whole engagement process as required.

If unsure, you can phone or email us to discuss your situation.
Our consultation and quoting service is absolutely FREE of charge.
Our consultant will be able to attend your property within a couple of working days to give you a detailed quote. From acceptance of the quote, our usual turnaround time is 5-7 working days.
You do not need to remove the tiles. We ask you not to use the shower for 3-4 hours before we commence the work. There is nothing else you need to prepare
The time required to repair a shower will depend on the size, condition and the agreed scope of work. It may take up to 3 hours to repair a standard size shower.
In most cases the shower can be used the following morning or as advised by our technician.

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